Plantilla Support

Plantilla helps U.S. hourly workers read a pay stub, decode a benefits packet, check FMLA eligibility, calculate take-home pay, and look up core workplace rights, all in their own language. There is no account and no sign-up. Reading your documents is done on your phone with Apple Vision. The features that explain what was read, such as Ask Plantilla and the plain-language summaries, use an AI model that runs on a server, and they only turn on after you agree to it. See the two answers below for exactly what is sent.

Ten: English, Spanish, Haitian Creole, Filipino, Vietnamese, Portuguese, Simplified Chinese, Arabic, Polish, and Russian. Plantilla is Spanish first by design, and you can switch language at any time in Settings.

No. Plantilla provides general, educational information about pay, benefits, and workplace rights. It is not legal advice and is not a substitute for a lawyer or your state labor agency. Laws vary by state and change over time. For your specific situation, consult a qualified professional.

You photograph or import a pay stub, and Apple Vision reads the text on your device. The photo itself never leaves your phone. Plantilla then highlights the fields, flags anomalies, and charts trends over time.

To turn that raw text into a plain-language explanation, Plantilla sends the text it read, which includes your pay figures, to an AI model through our server. This only happens after you accept the AI consent screen, which is off until you accept it and can be switched back off at any time in Settings. With it off, scanning and the local math still work, the AI explanations do not. The same applies to W-2s, HR letters, benefits documents, and Ask Plantilla.

The vault keeps a record of each document you track, its label, type, expiry date, and your notes. It does not store the document image itself. That record is saved on your phone, protected by iOS file protection so it cannot be read while the phone is locked, and it is never uploaded to us. It is included in your normal iPhone backup, so if you back up to iCloud it goes along with everything else. Plantilla tracks expirations and sends renewal nudges as local notifications on the device.

Plantilla is free to download. The paid upgrade is called Premium inside the app, and it is a one-time $9.99 USD purchase, not a subscription, so there is nothing to renew and nothing to cancel. It unlocks the unlimited document vault, HR letter translation, Ask Plantilla, dual language, state-law updates, the compliance digest, and PDF export. Free includes the scanners, the calculators, the FMLA quiz, and the rights lookup, with a short cooldown between scans.

If you reinstall or move to a new phone, open Settings inside Plantilla and tap Restore Purchases, signed in with the same Apple Account that made the purchase. If you subscribed back when Premium was sold monthly or yearly, that subscription still works and still renews, and you can cancel it in the Settings app under your name, then Subscriptions.

Refunds for App Store purchases are handled by Apple, not the developer. Visit reportaproblem.apple.com, sign in, find the Plantilla charge, and request a refund.